COVID-19 latest updates
We’re working hard to stay safe and deliver your mail and parcels. Check out our service updates below.
Unprecedented parcel volumes combined with new safety protocols, reduced international flights, and pandemic measures worldwide are creating delays for customers. We have adjusted our delivery standards to better reflect expected delivery times, however service may not be consistent. Some items may be delivered 7 to 10 days beyond published delivery standards. Consumers and business shippers should consider the additional delivery time when making commitments to recipients in overseas destinations.
Please know our people are working hard to process items as quickly as possible and keep the mail moving. We apologize for any inconvenience and thank you for your patience and understanding during these exceptional times.
We suspended on-time delivery guarantees on March 18, 2020 due to the unique circumstances we are operating in. The suspensions remain in effect for
Expitited,XpresspostTM-International and PriorityTM Worldwide.